FULLY INCLUSIVE RATE Car-2Rent - FAQ
Making Changes to Your Booking
Can I amend a confirmed booking? How can I add additional or extra drivers to my booking ? How do I amend or change a booking pick-up or drop-off time?Cancelling Your Booking
Do I lose my deposit if I cancel my car?Your Voucher
What is a voucher and why do I need one? I can't find my voucher. Could you please send the voucher again? What happens if I do not take my voucher with me?One Way Rentals
What are cross border or territorial restrictions?Fuel
What is a fuel policy?Age Restrictions
What are age restrictions?Extras
Where can I see that a confirmed baby/booster in my booking? Where can I see if an additional driver is confirmed in my booking?Insurance
Can i reduce the excess on a car by taking out additional insurances ?Licence
What is an international driver's licence and why do I need one? Do I need both parts of my British licence to rent a vehicle?What Does the Price Include?
What is included in my rental? What taxes are included in my rental? Terms and ConditionsDo I need both parts of my British licence to rent a vehicle?
If you have the new photo ID licence you must take the paper counterpart as well. If you do not present both the card and the counterpart you will not get the vehicle. If your licence is written in Chinese, Russian or any ‘picture’ script then you will need to obtain an international driver’s permit before you travel from your country of residence.
Europe