FULLY INCLUSIVE RATE Car-2Rent - FAQ
Making Changes to Your Booking
Can I amend a confirmed booking? How can I add additional or extra drivers to my booking ? How do I amend or change a booking pick-up or drop-off time?Cancelling Your Booking
Do I lose my deposit if I cancel my car?Your Voucher
What is a voucher and why do I need one? I can't find my voucher. Could you please send the voucher again? What happens if I do not take my voucher with me?One Way Rentals
What are cross border or territorial restrictions?Fuel
What is a fuel policy?Age Restrictions
What are age restrictions?Extras
Where can I see that a confirmed baby/booster in my booking? Where can I see if an additional driver is confirmed in my booking?Insurance
Can i reduce the excess on a car by taking out additional insurances ?Licence
What is an international driver's licence and why do I need one? Do I need both parts of my British licence to rent a vehicle?What Does the Price Include?
What is included in my rental? What taxes are included in my rental? Terms and ConditionsI have booked a baby/booster for my child. Where can I see this confirmed in my booking?
Once the vehicle is confirmed please check your booking voucher. The voucher has a section which shows the additional extras you have booked including baby seats, booster seats or additional drivers. These extras are not included in the price quoted; they must be paid for on arrival. Please note, these extras are only requested and not guaranteed.
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